Our Support Line is open every weekday from 9am-7pm (AEDT). Call us on 1800 592 410 or contact us
Your browser is not supported by this website, please consider browsing the site in a modern browser.

Family Wellbeing & Transition Program

Supporting you and your child during your time in the hospital

Find us at The Children’s Hospital at Westmead (NSW) and at The Royal Children’s Hospital Melbourne (VIC).

For more information or to access any of our services, contact us today.

How it works

Redkite’s Family Wellbeing & Transition Coordinators are an extra source of support for you to lean on when you’re in the hospital with your child.

What can they help me with?

The services below are available as part of the Family Wellbeing and Transition Program. Hospitals can choose which services they would like, depending on their needs.

Information & Resources

Providing information & resources to help you navigate the new and complicated world of childhood cancer.

Accessing Support

Connecting you to the support services available for you and your family.

Wellbeing & Self Care

From having food for you in the family room to organising family morning teas, on-ward hairdressers, face painting, massages and more.

Story Beads Program

Starting with your child’s name, a bead is added to their string for each milestone to tell their story and share it with others.

The shock of hearing that your child is sick, particularly when the ‘cancer’ word is used, it was devastating … once the shock subsides then you start to think of the logistics … And then this lovely lady turns up with a parking voucher and a meal. The parent kitchen has food and is restocked every week. There’s a beading program, this week we have a hairdresser… it really makes a difference.
Parent

Our team

Redkite’s friendly Family Wellbeing & Transition Coordinators (FWTC) are there to help you with anything you may need during your time in the hospital.

Audrey, Family Wellbeing & Transition Coordinator, The Children's Hospital at Westmead

Family Wellbeing and Transition Coordinators
6th Dec

The Children’s Hospital at Westmead
Audrey
The Children’s Hospital at Westmead
Jess, Family Wellbeing & Transition Coordinator, The Children's Hospital at Westmead

Family Wellbeing and Transition Coordinators
6th Dec

The Children’s Hospital at Westmead
Jess
The Children’s Hospital at Westmead

Family Wellbeing and Transition Coordinators
5th Oct

The Royal Children’s Hospital (VIC)
Clare
The Royal Children’s Hospital (VIC)
There are no results to display. Please try a different keyword or reset the filters to see everything.

A day in the life of a family wellbeing coordinator

Watch Jess as she talks about the work she does for families and what it’s like to help them during their time in the hospital.

Thank you to the Alternative Future Foundation for making this video possible.

New Caledonian Families

Redkite supports families from French-speaking New Caledonia on-ward at The Children’s Hospital at Westmead. Our Family Wellbeing & Transition Coordinators speak French and coordinate support with the help of French-speaking volunteers. 

Lire les informations de l’hôpital

Voir les infos

Request information & support

We’re ready to help. Please call us on 1800 REDKITE (Mon – Fri 9am – 7pm AEST), or fill out the form below.

    Services interested in:

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Talk to someone
    23rd Aug

    Counselling

    Helping adults and children through every stage of the cancer experience

    Counselling

    Helping adults and children through every stage of the cancer experience

    Practical stuff
    11th Sep

    Help paying for bills, groceries, and petrol

    To help pay for everyday essentials when the budget gets tight

    Help paying for bills, groceries, and petrol

    To help pay for everyday essentials when the budget gets tight

    Practical stuff
    4th Apr

    KiteCrew App

    To organise the practical support you need from friends and family who want to help

    KiteCrew App

    To organise the practical support you need from friends and family who want to help

    Practical stuff
    9th Sep

    Book Club

    Age-appropriate books to tackle tough topics

    Book Club

    Age-appropriate books to tackle tough topics

    There are no results to display. Please try a different keyword or reset the filters to see everything.