Our Support Line is open Monday-Friday from 9am-7pm (AEST). Call us on 1800 REDKITE or Contact us
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Mother receiving phone call while son sits on her lap

Counselling & Social Work

When you want to talk to someone who gets it. 

Call 1800 REDKITE for support now or request a callback

We understand a child’s cancer can impact everyone’s mental health – from immediate family to friends and loved ones. If you want to talk, we’re here to listen. Give us a call 9am-7pm, Monday to Friday (excluding public holidays).

Anyone who has a relationship with a child with cancer

Phone, email, video or in-person from 9am-7pm, Monday to Friday

Confidential, ongoing or one-off support

If we’re unavailable and you need urgent support call, Kids Helpline on 1800 55 1800 or Lifeline on 13 11 14.

Redkite counselling services are available to help when you need to talk. Different to the support of friends and family, which is also important, but Redkite talk with families going through cancer treatment every day.
Father

For some people, picking up the phone to talk to someone can feel impossible. But when you call 1800 REDKITE, we will connect you to our community oncology support team. They understand what you’re going through is tough… really tough. Our team have the experience to support you in the way that works best for you, and they genuinely care. We can connect you to the same person each time if that’s what you want and if they’re available. You can also set up a time directly with your Social Worker.

Redkite Intake & Information Officer, Clare

Social workers
5th Oct

Intake & Information Officer

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Clare
Intake & Information Officer

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Redkite Intake & Information Officer, Luke

Social workers
5th Oct

Intake & Information Officer

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Luke
Intake & Information Officer

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Redkite Social Worker, Mikaela

Social workers
25th Sep

Graduate Social Worker

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Mikaela
Graduate Social Worker

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Redkite Social Worker Sam

Social workers
7th Oct

Social Worker

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Sam
Social Worker

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Social workers
7th Oct

Social Worker

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Elisabeth
Social Worker

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Redkite Social Worker, Anne-Mette

Social workers
5th Oct

Social Worker

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Anne-Mette
Social Worker

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Redkite Social Worker, Jo

Social workers
5th Oct

Social Worker

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Jo
Social Worker

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Redkite Social Worker, Jonny

Social workers
5th Oct

Senior Social Worker – Team Lead

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Jonny
Senior Social Worker – Team Lead

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Redkite Social Worker Emmy

Social workers
8th Sep

Senior Social Worker – Clinical Lead

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Emmy
Senior Social Worker – Clinical Lead

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Redkite Social Worker Claire

Social workers
8th Sep

Senior Social Worker – Hospital Lead

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Claire
Senior Social Worker – Hospital Lead

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If COVID restrictions allow, our community team can meet with you face to face in Sydney, Melbourne, Brisbane or Perth. If you’re not in those cities, we can still see each other over video call.

Some people feel more comfortable talking with our team in a language other than English. When you call us, tell us you want an interpreter and the language. Then we will organise an interpreter to join the call.

Request information & support

We’re ready, let’s jump right in. How would you like to talk to us?

Call 1800 REDKITE Mon – Fri 9am – 7pm (AEST)
Mon – Fri 9am – 7pm (AEST)
24/7

Talk to someone
8th Sep

Hospital Social Workers

On the ward to help when you need it

Hospital Social Workers

On the ward to help when you need it

Talk to someone
10th Sep

Connect Groups

A shared space for people with a shared experience

Connect Groups

A shared space for people with a shared experience

Talk to someone
3rd Sep

Support with grief and bereavement

Whenever you need us, for as long as you need us

Support with grief and bereavement

Whenever you need us, for as long as you need us

Financial Support
2nd Sep

Financial Assistance for Funerals

A contribution to your child’s funeral costs

Financial Assistance for Funerals

A contribution to your child’s funeral costs

Talk to someone
7th Sep

Helping you navigate the world of childhood cancer

Helping you navigate the world of cancer

Helping you navigate the world of childhood cancer

Helping you navigate the world of cancer

Practical stuff
6th Sep

Red Bag

Your carry-all from a community who cares

Red Bag

Your carry-all from a community who cares

Practical stuff
11th Sep

Help with bills, fuel & food

To ease the pressure when the budget gets tight

Help with bills, fuel & food

To ease the pressure when the budget gets tight

Talk to someone
1st Sep

Family Wellbeing Program at Westmead

Only available at The Children’s Hospital at Westmead

Family Wellbeing Program at Westmead

Only available at The Children’s Hospital at Westmead

Talk to someone
4th Sep

Music Therapy

Using music to build resilience. Music therapy is available in children’s hospitals

Music Therapy

Using music to build resilience. Music therapy is available in children’s hospitals

Practical stuff
9th Sep

Story Beads

At The Children’s Hospital at Westmead

Story Beads

At The Children’s Hospital at Westmead