Resources
Important Dates for Financial Assistance and Support Line shutdown
During the Christmas and New Year break, our support lines and access to financial assistance will be closed. Please make note of the following dates.
During the Christmas and New Year break, our support lines and access to financial assistance will be closed. Please make note of the following dates.
Financial Assistance
The cut off for financial assistance, including scholarships and Funeral Grant requests, will be Tuesday 10 December, 2pm (AEST) will be paid Friday 13 December.
The cut off for voucher requests will be Tuesday 10 December, midnight (AEST).
Requests will be posted/emailed by Wednesday 11 December.
Please Note:
You will not be able to upload bills/request vouchers or complete assessments from Wednesday 11 December until Wednesday 8 January.
You will be able to complete assessments, upload bills and request vouchers from the 8 January, however no payments will be made that week. Redkite will be back to regular programing the following week.
Bills (including scholarships)/funeral grants received between Wednesday 8 January – Tuesday 14 January 2pm (AEST) will be paid Friday 17 January.
Vouchers requests between Wednesday 8 January – Tuesday 14 January midnight (AEST) will be posted/emailed Wednesday 15 January.
Support Line
Our Support Line will be closed from Wednesday 25th December 2024 (Christmas Day) to Wednesday 1st January 2025 (New Years’ Day).
The Support Line will reopen on Thursday 2nd January 2025 and resume operating every weekday from 9am-7pm (AEST). Call us on 1800 733 548
Book Club
You will still be able to request books on the portal over the Christmas period, however any books requested after Tuesday 17 December will be posted out the week of the 6 January.
Request information And support
We’re ready to help. Please call us on 1800 REDKITE (Mon – Fri 9am – 7pm AEST), or fill out the form below.
Related resources
Kite Breathing for kids
Kite Breathing is an activity you can do when you are feeling anxious.
Kite Breathing for kids
Kite Breathing is an activity you can do when you are feeling anxious.
Why is music therapy important for children?
As we celebrate World Music Therapy Week, we sit down with Senior Social Worker, Dana, and talk about how music therapy is helping children and families going through childhood cancer.
Why is music therapy important for children?
As we celebrate World Music Therapy Week, we sit down with Senior Social Worker, Dana, and talk about how music therapy is helping children and families going through childhood cancer.
How to tell your child about their cancer diagnosis
“In conversations with children, don’t make an assumption about how they’re feeling and what they understand. It’s important to let them express themselves in a way that’s right for them.”
How to tell your child about their cancer diagnosis
“In conversations with children, don’t make an assumption about how they’re feeling and what they understand. It’s important to let them express themselves in a way that’s right for them.”
Let’s talk about sleep
Caring for a child with cancer, in hospital or at home can be challenging. Sleep is one of the things, in children and adults, which can be effected.
Let’s talk about sleep
Caring for a child with cancer, in hospital or at home can be challenging. Sleep is one of the things, in children and adults, which can be effected.
