Research
Voices of oncology families – a Redkite national survey
One way we listen to the voices of families and understand to what extent we are meeting their needs, is through our regular national satisfaction survey. Redkite conducted its second satisfaction survey in March 2019.
The objectives
The objectives of this evaluation were to:
- measure satisfaction with Redkite
- measure the perceived outcomes for families receiving Redkite services
- measure the perceived quality of Redkite’s services
- identify opportunities for service improvements
The method
A total of 457 people who had used Redkite’s services in 2018 participated in an online survey. Respondents included 383 parents/carers of a child/young person diagnosed with cancer and 74 young people who had been diagnosed with cancer.
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