Joost is the Deputy Secretary Customer Strategy and Technology at Transport for NSW. He was previously General Manager Enterprise Transformation with the Australian Government Department of Human Services. He is a former Partner and Managing Director of the Boston Consulting Group (Sydney) and formerly Manager at Andersen Consulting (now Accenture), and Research Scientist with Sony (Tokyo). For over two decades Joost has advised private and public sector clients on strategy, business model design and technology-driven transformation. Through personal experience, Joost has become passionate about helping children with cancer and their families, especially through innovative use of digital technology.