Our Support Line is open every weekday from 9am-7pm (AEDT). Call us on 1800 592 410 or contact us

How we can help?

and
or
Donate
Your browser is not supported by this website, please consider browsing the site in a modern browser.

How we help Family resources and tools Staying in hospital for the first time: parents & carers

Resources

Staying in hospital for the first time: parents & carers

Diagnosis Families Health Optional Organising Parent / carer

When a child is diagnosed with cancer, they enter often unfamiliar territory of appointments, tests, hospitals and treatments. You’ll have a team of medical professionals and support workers ready to help you navigate it, but sometimes it can be helpful to know more about what to expect. 

Where a child is treated will most likely depend on their age. Most children are treated at a paediatric (children’s) hospital, but older young people are sometimes treated at adult hospitals.

Where they receive their treatment also depends on where they live or even what type of cancer they have. Not all hospitals offer cancer treatment, so you may have to travel, especially if you live in a regional or rural area.

Learn more about children’s hospitals in Australia

There’s a lot of people who work in your treating team. Together, they can form what is called a multidisciplinary team (or MDT) – a team of professionals from all different areas working together to make sure each child is getting the best possible care.

Oncologist a doctor specialising in cancer. There are three varieties of these:

Medical Oncologist diagnoses and treats patients (including chemotherapy)

Radiation Oncologist will decide if a patient needs radiation therapy and look after this process

Surgical Oncologist specialises in using surgery to remove cancer

Haematologist a doctor specialising in blood diseases including lymphoma or leukaemia

Consultant a doctor who has completed their specialist training

Registrar a doctor who is completing their specialist training

Resident/Intern a junior doctor who will work with the Registrar

Radiologist looks at and interprets your x-rays, MRIs and CAT scans

Some children end up in hospital very quickly once they are diagnosed. This is where a Redkite Red Bag can be useful. 

Whether parents and other family members can stay overnight will depend on the hospital’s policy. Generally, paediatric hospitals will try to let carers stay and have facilities for this. 

If you are staying in hospital for a long period for treatment, there are some things you can do to make it more.

  • Bringing in familiar things from home, like photos, favourite teddies, your pillows and blankets
  • Inviting visitors or letting people know you don’t feel up to seeing visitors
  • Staying in touch with family and friends through video chats and social media
  • Catching up on books you’ve been reading to read, watching movies and tv shows, or playing games

Every hospital will have different rules regarding visiting hours, but visitors are generally encouraged. If the young person is at risk of infection, visitors may need to wear protective clothing like gowns and gloves to prevent the spread of germs.

It can be helpful to connect the diagnosed young person with friends, extended family and school or work mates. At the same time, you may need to reassure them if some people don’t visit. Unfortunately, this isn’t uncommon, as hospitals make some people uncomfortable.

Don’t forget your hospital social worker and the Redkite support team are here to talk through managing your hospital stay as well as returning home. 

While most young people stay in hospital at least a few nights initially, they can also be treated as outpatients – someone who comes in just during the day for treatment. Many people cycle through different stages of treatment both in hospital and as outpatients.

Translating medical language can be hard enough at the best of times, but if English is a second language for you or others in your family it can be even harder. There are a number of services that can help.

Most public hospitals will provide access to interpreter services, and your hospital social worker will know more about this.

Depending on your cultural or religious background, you might be worried about having private consultations with a doctor. You can request a male or female doctor or take a family member or friend with you.

If you’re Aboriginal or Torres Strait Islander, most hospitals have an Aboriginal and Torres Strait Islander Hospital Liaison Officers. They can visit you to explain the hospital system, provide language translation services, advocate for your needs to hospital staff, help access accommodation services, and some hospitals have dedicated spaces for you.

To connect with the Aboriginal and Torres Strait Islander Liaison Service, talk to your nurse or social worker. 

If you’re travelling a long distance to support a young person through treatment, you might be concerned about where you’ll stay. There are services who may be able to help

You might also be able to access your state’s patient travel scheme. For more information on this or any other questions around accommodation, get in touch with us with the details below.

Request information & support

We’re ready to help. Please call us on 1800 REDKITE (Mon – Fri 9am – 7pm AEST), or fill out the form below.

    Services interested in:

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Related resources

    View all resources for families

    Relationships
    15th May

    Childhood cancer: A mother’s perspective

    What happens to mothers when their child is diagnosed with cancer? While each story is different, below we’ve outlined some common experiences mothers can face throughout their child’s cancer experience.

    Read more
    Childhood cancer: A mother’s perspective

    What happens to mothers when their child is diagnosed with cancer? While each story is different, below we’ve outlined some common experiences mothers can face throughout their child’s cancer experience.

    Read more

    Relationships
    1st Oct

    Telling people your child has cancer

    Talking about cancer can be daunting. You may have fears about how people will react, and voicing it can make it feel more real somehow

    Read more
    Telling people your child has cancer

    Talking about cancer can be daunting. You may have fears about how people will react, and voicing it can make it feel more real somehow

    Read more

    Relationships
    2nd Sep

    Other childhood cancer support services

    A list of childhood cancer support services in Australia

    Read more
    Other childhood cancer support services

    A list of childhood cancer support services in Australia

    Read more
    Adult mum and daughter hugging

    Relationships
    30th Sep

    Managing family relationships

    Going through cancer treatment can lead to some very positive experiences in relationships, but the stress can also cause immense strain.

    Read more
    Managing family relationships

    Going through cancer treatment can lead to some very positive experiences in relationships, but the stress can also cause immense strain.

    Read more